Shipping policy

Thank you for shopping with AllWorks! Please review the information below regarding shipping, processing times, and order delivery.

Processing & Turnaround Times

Many of our products are custom-made, personalized, or produced to order. Because of this, processing and turnaround times may vary depending on the product type, order size, customization method, and current production volume.

Estimated turnaround times are listed on individual product pages whenever possible. Business days do not include weekends or holidays.

Large bulk orders, team stores, promotional products, and specialty items may require additional production time.

Shipping Time vs. Production Time

Please note that shipping time is separate from production/processing time.

Shipping carriers only estimate transit time after your package has been completed and shipped. Delays caused by shipping carriers are outside of our control.

Local Pickup

Local pickup may be available for customers in Southeast Texas. Customers selecting local pickup will receive pickup instructions once their order is complete and ready.

Shipping Carriers

Orders may be shipped using USPS, UPS, FedEx, or other available carriers depending on the product, package size, and destination.

Tracking information will be provided once your order has shipped whenever applicable.

Address Accuracy

Customers are responsible for providing the correct shipping address at checkout. AllWorks is not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses submitted by the customer.

If a package is returned due to an incorrect address, additional shipping charges may apply to resend the order.

Delays

While we do our best to meet estimated turnaround and shipping timelines, delays may occasionally occur due to:

  • High order volume
  • Material shortages
  • Weather conditions
  • Shipping carrier delays
  • Holidays
  • Large bulk/custom orders

We appreciate your patience and understanding during busy production periods.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us as soon as possible so we can assist in resolving the issue with the shipping carrier.

Questions

If you have any questions regarding shipping, turnaround times, local pickup, or your order status, please contact AllWorks before placing your order by emailing support@allworksllc.com.